As a personal insurance agent in Western MA, my clients often look to me for guidance on where to start when buying their first homes. Without hesitation, I immediately put them in touch with Ray Hoess-Brooks. Time and time again, Ray has delighted clients because of his compassion, knowledge of the real estate industry and area, and genuine sense of humor. I have heard from several customers that think of him as not just a Realtor, but a life coach and friend. Ray truly lives and breathes his motto of “Selling homes, one relationship at a time.”